Please read this page carefully. It explains how Arputham Traders handles your information and the terms on which we provide our scrap collection services.
Arputham Traders ("we", "us", "our") operates as a scrap collection and recycling business based in Chennai, Tamil Nadu, India. This Privacy Policy explains what personal information we collect through this website (arputhamtraders.work.gd), how we use it, and the choices you have. It is framed to be consistent with India's Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
When you use our "Connect Now" form, call, WhatsApp or email us, we may collect:
We do not knowingly collect financial account details, government ID numbers, or other sensitive personal data through this website.
We use the information you provide to:
We do not sell, rent or trade your personal information. Information you submit through our Connect Now form is received via Google Forms and may be visible to authorised personnel of Arputham Traders for the sole purpose of processing your request. We may disclose information if required to do so by law, regulation, or a valid request from a government or law-enforcement authority.
We take reasonable steps to protect the information you share with us from unauthorised access, alteration or misuse. Enquiry and pickup records are retained only for as long as reasonably necessary for business, accounting or legal purposes, after which they may be deleted or anonymised.
You may ask us to access, correct or delete the personal information we hold about you by writing to us at the contact details in the Grievance Officer section below. We will respond within a reasonable time.
This website may use basic cookies or similar local storage to remember your preferences and to understand how visitors use the site. You can disable cookies through your browser settings; doing so will not affect your ability to contact us by phone, WhatsApp or email.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details for grievances or privacy queries are:
These Terms and Conditions govern your use of this website and any scrap collection or purchase services provided by Arputham Traders. By using this website or engaging our services, you agree to these terms.
Arputham Traders collects, weighs and purchases scrap materials including but not limited to metal scrap, copper, aluminium, e-waste and industrial scrap from households and businesses within our serviceable area. Pickup requests submitted through this website, by phone, or by WhatsApp are treated as an enquiry and are subject to confirmation by our team based on location, material type and schedule availability.
Prices for scrap materials are based on prevailing market rates, material type, condition and quantity, and are subject to change without prior notice. Any price mentioned over call, WhatsApp or on this website prior to physical inspection and weighing is indicative only and not binding. The final price is determined at the time of pickup based on accurate on-the-spot weighing, and payment is made in cash (or another mutually agreed mode) at that time.
By requesting a pickup, you confirm that:
Arputham Traders reserves the right to decline collection of any material that is unsafe, hazardous, or that we reasonably believe to be unlawfully obtained.
While we take reasonable care in every pickup, weighing and payment process, Arputham Traders shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or our services, except where such liability cannot be excluded under Indian law. Nothing in these terms limits any statutory rights you may have as a consumer under the Consumer Protection Act, 2019.
These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
We may update this Privacy Policy and these Terms and Conditions from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Questions about this policy or these terms? Reach us at connect@arputhamtraders.work.gd or call 90804 09073.
